Gifted Prep Studio Support

For help with Gifted Prep Studio, email xinzhang1111@gmail.com. We aim to respond within five business days.

Common actions

Family Premium is a one-time purchase with no subscription to cancel.
Use Restore Purchases in the gated parent area after reinstalling or deleting local data.
Use Family data controls to delete local profiles and learning history.

When contacting support

Do not send a child's name, answers, learning history, or screenshots containing child information. Include the device type, app version, and a short description of the issue.